Privacy Policy

Effective Date: 23/06/2024

This Privacy Policy outlines our policies and practices regarding the collection, usage, and disclosure of your information when you interact with our services. It also explains your privacy rights and how legal protections apply to you.

By utilizing our services, you agree to the collection and utilization of your information as described in this Privacy Policy. We have crafted this policy with the assistance of a Privacy Policy Generator.

Interpretation and Definitions

Interpretation

Capitalized terms in this document have specific meanings, as detailed below. These definitions are applicable whether the terms are used in the singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account refers to a unique account established for you to access our services.

Company (referred to as "the Company," "we," "us," or "our" in this document) pertains to Lumina Life Inc., 5920 Macleod Trail SW Unit 305 Calgary, AB T2H 0K2.

Cookies are small files placed on your computer, mobile device, or any other device by a website. They store information about your browsing history on that website among other uses.

Country refers to: Canada.

Device encompasses any device capable of accessing our services, such as a computer, cell phone, or digital tablet.

Personal Data comprises any information related to an identified or identifiable individual.

Service pertains to the Website.

Service Provider indicates any natural or legal entity processing data on behalf of the Company. This includes third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on the Company's behalf, offer services related to the Service, or assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or social network platform that enables users to log in or create accounts to use the Service.

Usage Data pertains to data collected automatically, generated either by the use of the Service or the Service infrastructure itself (e.g., the duration of a page visit).

Website designates Lumina Life, accessible at https://www.luminalife.ca/

You refer to the individual utilizing or accessing the Service, or the company or other legal entity on whose behalf that individual accesses or uses the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using our Service, we may request specific personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is automatically collected while using the Service. It may encompass details such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visits, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may automatically gather specific information, including but not limited to the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

Additionally, we may collect information your browser sends when you visit our Service or access it through a mobile device.

Tracking Technologies and Cookies

We employ Cookies and similar tracking technologies to monitor activity on our Service and store specific information. These technologies may include beacons, tags, and scripts to collect and track information, improving and analyzing our Service. The technologies used include:

Cookies or Browser Cookies: These are small files placed on your Device. You can configure your browser to decline all Cookies or notify you when a Cookie is sent. However, if you refuse Cookies, certain parts of our Service may be inaccessible. Unless you adjust your browser settings to refuse Cookies, our Service may utilize Cookies.

Flash Cookies: Some features of our Service may use local stored objects (Flash Cookies) to gather and store information about your preferences or activities on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.

Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs). These enable the Company to, for instance, count users who have visited certain pages, opened an email, and gather other related website statistics (e.g., tracking the popularity of specific sections and verifying system and server integrity).

Cookies can be categorized as "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. To learn more about Cookies, please visit All About Cookies by TermsFeed.

Use of Your Personal Data

The Company may employ Personal Data for the following purposes:

To provide and maintain our Service, including monitoring Service usage.

To manage your Account: facilitating your registration as a Service user. The Personal Data you provide grants access to various Service functionalities available to registered users.

For contract performance: carrying out and complying with purchase contracts for products, items, or services you acquire through the Service or any other contracts with us via the Service.

To contact you: using email, phone calls, SMS, or other electronic communication methods to provide updates, informative communications related to Service functionalities, products, or contracted services, including necessary or reasonable security updates.

To deliver news, special offers, and general information about products, services, and events similar to those you have previously purchased or inquired about, unless you opt not to receive such information.

To manage your requests: addressing and handling your inquiries.

For business transfers: evaluating or executing a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of all or part of our assets, whether as a going concern or part of bankruptcy, liquidation, or similar proceedings. In such cases, Personal Data held by us about Service users may be transferred.

For other purposes: using your information for activities such as data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and enhancing our Service, products, services, marketing, and your overall experience.

We may share your personal information in the following situations:

With Service Providers: We may share your personal information with Service Providers for the purpose of monitoring and analyzing Service usage or contacting you.

For business transfers: We may share or transfer your personal information in connection with, or during negotiations for, a merger, sale of Company assets, financing, or acquisition of all or a portion of our business by another company.

With Affiliates: We may share your information with our affiliates, with the stipulation that they adhere to this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other entities we control or that share common control with us.

With business partners: We may share your information with our business partners to offer you specific products, services, or promotions.

With other users: When you share personal information or interact in public areas with other users, such information may be viewed by all users and potentially distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on that service may view your name, profile, pictures, and activity descriptions. Similarly, other users will be able to view descriptions of your activity, communicate with you, and access your profile.

With your consent: We may disclose your personal information for other purposes with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We will retain and utilize your Personal Data to the extent required for compliance with legal obligations (e.g., retaining data to comply with applicable laws), resolving disputes, and enforcing our legal agreements and policies.

Usage Data may also be retained for internal analysis purposes. Generally, Usage Data is kept for a shorter duration unless it is used to enhance security or improve Service functionality, or when we have a legal obligation to retain such data for extended periods.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating offices and other locations where processing parties are situated. This means your information may be transferred to and stored on computers outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

By agreeing to this Privacy Policy and submitting your information, you consent to such transfer.

The Company will take all reasonably necessary steps to ensure your data is treated securely and in compliance with this Privacy Policy. We will not transfer your Personal Data to any organization or country without adequate controls in place, including security measures for your data and personal information.

Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or asset sale involving the Company, your Personal Data may be transferred. We will provide notice prior to your Personal Data being transferred and becoming subject to a different Privacy Policy.

Law Enforcement

Under specific circumstances, the Company may be obligated to disclose your Personal Data, as required by law or in response to valid requests from public authorities (e.g., a court or government agency).

Other Legal Requirements

The Company may disclose your Personal Data in good faith when such action is deemed necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate potential wrongdoing related to the Service
Safeguard the personal safety of Service Users or the public
Defend against legal liability
Security of Your Personal Data

The security of your Personal Data is a priority for us. However, it's important to note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to utilize commercially acceptable means to safeguard your Personal Data, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may periodically update our Privacy Policy. Any changes will be communicated by posting the new Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service prior to the changes taking effect, and we will update the "Last updated" date at the top of this Privacy Policy.

We recommend reviewing this Privacy Policy periodically to stay informed about any changes. Changes to this Privacy Policy become effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@luminalife.ca

By visiting this page on our website: https://www.luminalife.ca/contact-us

This Privacy Policy was last updated on 23/06/2024.